After five years of a successful collaboration, the relationship between Exeter and Mackenzie Glass Centres and Pilkington goes from Strength to strength. Pilkingtons Fire Glass at Exeter and Mackenzie Glass Centres have recently been awarded a significant upgrade in the partnership, the glass centre has been recognised for their consistent production and service achievements coupled with increased productivity.


Exeter and Mackenzie Glass Centres General Manager Mark Herbert has been the hands on driving force toward integrating the complex challenges of Fire Glass Processing.

Mark comments “Our Pyro team led by Les Jane are immensely proud of our relationship with Pilkington’s. As the principal Pyro glass supplier in the South West we  have recently invested in a state of the art Putsch Meniconi fire saw giving us enhanced lead times and quality for our customers across the region. Our time served team of specialist Glaziers can confidently follow the often interconnecting component package that underlies every fire rated glass installation. Recognising the safety implication of the installation detail gives full peace of mind to us as installer’s, contactors, building users and responsible persons.”

Pilkington’s Steve Brown, Fire Protection Operations Manager, has been a crucial part of this ongoing collaboration comments “Exeter & Mackenzie Glass Centres have been established as a key licenced processing partner, producing both monolithic and IGU products. It’s great to support a receptive and active processor who strives for and attains best practise measures and top quality compliant end product. Well done team!”

The licenced processing partnership has set the glass centre apart from many glass processors. The rigorous factory production controls has given their customers and building users the greatest confidence that their safety is at a vital level through ever developing production and installation practises. The prompt service and technical support the Exeter based team offers support the customer, whether it is a supply only and fully installed service.

Dave Cooper, who works as part of the Exeter’s sales team, boasts 25 years’ experience working with the Pilkington range of Passive Fire Protection products. The rigorous test standards, product capability and installation specification detail can easily be accessed through the on-line tool Pilkington Specifire but we are on hand with experienced colleagues to support clients through some of the more challenging aspects.

Exeter and Makenzie Glass Centres form a crucial part of the Cornwall Glass & Glazing group and have recently teamed up with their sister branch, M5 Glass Centre in Highbridge, to add Pyro Insulating Glass Units to the range of products offered. By taking the production test and audit standards to an enhanced level the combined offering across both sites now brings even more of the Passive Fire Protection range into a more enhanced service offering for many client groups.

Cornwall Glass & Glazing Ltd Director Paul Garrard comments “I am immensely proud of the relationship with Pilkington as a supplier but also the collaborative attitude of our combined teams, allowing the mutual development of the range and the service standards possible. With modern building design frequently incorporating this glass, the flexibility of completely clear fire protection glasses that we offer is comprehensive; we can support builders, main contractor and building designers with every aspect of the Pilkington Fire-Resistant Glass Range.”