Can I get the glass cut while I wait?
Yes, we offer a while-you-wait service for cutting woodburner glass.
Do you offer any warranties on your glass?
Yes, we offer warranties on our woodburner glass. Please contact us for more details.
Do you offer installation services?
We do not offer installation services, but we provide guidance on how to install the woodburner glass safely.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact us for more details.
Can I return or exchange the glass if it doesn’t fit?
Yes, you can return or exchange the woodburner glass if it doesn't fit, subject to our return policy.
What is your return policy?
Our return policy allows for returns and exchanges within a specified period (Not available for bespoke products). Please contact us for more details.
Can you provide glass with specific designs or patterns?
Yes, we can provide woodburner glass with specific designs. I.E Painted Borders
Do you offer tinted or coloured woodburner glass?
No, Woodburner glass is supplied as standard
How do I contact customer service?
You can contact our customer service by phone or email. Visit our website for contact details.
Do you have a physical store location?
Yes, we have multiple store locations. Visit our website for addresses and contact details.